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Policies

Payments

Etsy keeps your payment information secure. Etsy shops never receive your credit card information. Also available: Accepts Etsy Gift Cards and Etsy Credits.

Cancellations

Cancellations: accepted. Request a cancellation: within 6 hours of purchase. Buyer is

responsible for making requests within this timeframe.

Returns and Exchanges

No returns or exchanges. Buyer can contact seller about any issues with an order (see FAQ’s).

Shipping

Your item details for estimated arrival times will be provided when you order. The estimated delivery date is when your order should arrive. Generally, the estimated delivery date is based on a combination of the processing time for the items you ordered (how long it takes the seller to create and prepare them for shipment), and the transit time (how long the package is typically in transit with the shipping carrier). 


Processing time + Carrier transit time = Estimated Delivery Date

Customs and Import Taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Privacy Policy

We follow etsy.com privacy policy to ensure all customer information is kept secure and private.

FAQs

Click here for DEWnaturals Frequently Asked Questions

NOTE: DEWNaturals World products are sold through Etsy, so we adhere to the Etsy Policies linked below.

Disclaimer

All research undertaken, facts, details and recommendations are provided for information purposes only and are not intended to diagnose, prevent, mitigate, cure, prescribe or treat any diseases or health condition and they are not to be considered a medical device. Although general information is provided about the ingredients and benefits of each product, I am not a doctor and none of these claims have been evaluated by the FDA. 


Please note if new to any natural skincare products, it is recommended you do a patch test on skin first to check for allergic reactions due to variations in skin sensitivities. Do not use ingredients that may trigger a reaction if you have a specific allergy or sensitivity. If allergic reaction occurs DEW NATURALS cannot be held liable, use at your own risk. Discontinue use if a reaction occurs. By purchasing our skincare products, you recognize and accept the fact that some natural ingredients, and essential oils in particular; may still cause sensitivity in susceptible individuals and that DEW NATURALS will not be held responsible for such occurrences.


You as a customer accept FULL responsibility if continued use of or purchase of products without complete or extensive knowledge about product ingredients and/or functions. You have the right to ask prior to purchase via email or social media direct messaging. The buyer understands that if you have any health problems or are under medical care, you should talk to a doctor before using natural skincare products. If you are pregnant or nursing, please consult your physician or midwife before using products containing essential oils. Remember to read our ingredient
lists carefully and follow the appropriate directions for use. When using this product, the buyer acknowledges that they are using it on their own behalf and are aware of all ingredients and essential oils used.


The above disclaimer will have assumed to be your knowledge with continued use of products and DEW NATURALS site.


THESE PRODUCTS ARE FOR EXTERNAL USE ONLY. PLEASE AVOID CONTACT WITH EYES. KEEP OUT OF REACH FROM CHILDREN. DO NOT EAT.

Sign-In Policy For Let's Talk Comments :

  1. Only your name and email is needed.  Email address is required for commenting/contributing and they are not published by this site. 
  2. No financial info is needed.  It is not necessary to sign in for purchase of any products as you can go on the product page and click the product tab. 



Users are expected to abide by policies of:

  1. No disrespect, derogatory, inflammatory or  discriminatory statements allowed.
  2. No strong, foul, offensive or inappropriate language allowed. Be nice.
  3. We do not tolerate online harassment. 
  4. Dramatic language like all caps, exclamation points, excessive and inappropriate emojis are not acceptable.
  5. Keep responses/comments short and on topic No rants or lectures allowed.
  6. No embedded links to another website or sales pitches are allowed.
  7. Cite your sources; give credit to the originator if using or sharing a poem, music, art, anything not original or created by you.
  8. Never share or post your private or personal information. 
  9. Please feel free to comment but remember if you do, please use common sense and good judgment when posting as you are responsible for the comments that you choose to post in community platform.


This site reserves the editorial right to accept or edit comments  and will delete comments that violate the above policy.

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